Assistant Front Desk Receptionist

QUARK Sentosa · 📍 Gianyar · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
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QUARK Sentosa is seeking a dynamic and friendly Assistant Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our guests, ensuring a warm and welcoming experience. This is an excellent opportunity to work in a vibrant and bustling environment, where your excellent communication skills and attention to detail will be highly valued.

📋 Tanggung Jawab Pekerjaan

Greet guests upon arrival and provide a warm welcome.,Check guests in and out, and ensure all necessary documentation is completed accurately.,Answer and direct guest inquiries, providing information about hotel facilities and services.,Handle guest complaints and concerns, working to resolve issues to their satisfaction.,Maintain a clean and organized front desk area, and ensure all reception equipment is in working order.,Assist with reservation confirmations, cancellations, and modifications.,Coordinate with other departments to ensure smooth guest experiences.,Perform other related duties as required.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum of 1 year of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Familiarity with hotel or hospitality software is a plus.,Ability to work well under pressure and meet tight deadlines.,Friendly, approachable, and customer-focused attitude.,Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

CommunicationCustomer ServiceOrganizationProblem SolvingTime ManagementTeamwork
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